Refund Policy

Conditions under which payments may be refunded, and the official procedure for submitting a request.

Last updated: 1 October 2026 · Business ID (NIB) 2909260082357

Paid courses

Full refund is available if the application is submitted before the scheduled start of the course and prior to accessing paid instructional materials.
Once the course has commenced or paid instructional materials have been unlocked, payments are strictly non-refundable.
If a course is canceled or rescheduled by Irsyads, participants may elect to receive a full refund or transfer their enrollment to an alternate schedule.

Voluntary contributions are non-refundable, except in verified cases of incorrect payment amount, erroneous bank transfer, or duplicate charges reported within 7 calendar days of transaction.

Send an email to hello@irsyads.com with the subject line 'Refund Request', specifying: full name, payment date and amount, payment method, payment proof/receipt, and the destination bank account or e-wallet under the payer's name.
We will review and respond within 3 business days. If approved, the refund will be processed within 7 business days to the destination account or e-wallet under the payer's name, equivalent to the approved amount.
Where the destination account belongs to a different financial institution than Irsyads' bank (Bank Jago Syariah), standard interbank transfer fees will be deducted from the refunded amount.
Refunds are never issued in cash or remitted to accounts held under a different person's name.

Questions regarding services, payments, or refunds may be directed to:

Irsyads · Purwakarta Regency, West Java, Indonesia · Contact page